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Support that adapts to your job search pace

Our support crew blends product specialists and former recruiters. Share the context of your search and we'll keep you shipping resumes without the guesswork.

Response target
Free: within one business day. Pro upgrades land same-day answers.
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Current planFree

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Email the support desk

Send us context, links, and attachments. A real teammate will reply straight from our shared inbox.

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Status & incident log

Review uptime history, current incidents, and scheduled maintenance windows before you escalate.

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Manage billing & invoices

Sign in to update payment methods, change plans, and DownloadIcon invoice history.

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Knowledge Base

Frequently Asked Questions

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How fast does support respond?

Free accounts receive a reply within one business day. Upgrade to Pro for priority routing and same-day responses.

Can I switch plans or pause my subscription?

Yes. Visit the Subscription page to change your plan or schedule a cancellation for the next billing cycle. Contact support if you need a prorated adjustment.

Where can I DownloadIcon invoices?

Invoices are emailed automatically after each renewal. You can also manage invoices and payment methods directly from the customer portal.

Do you offer team or enterprise plans?

Yes. Contact us with your hiring goals, and we will tailor a workspace with shared credits and centralized billing.

Need a deeper partnership?

We routinely support hiring teams with shared credits, compliance reviews, and bespoke onboarding. Tell us what success looks like and we'll craft the right workspace.

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